Terms & Conditions and F.A.Q

Terms & Conditions

General Information

-TANINO is an event production company that organizes gastronomic activities. It is a space where cuisine and storytelling combine to create a unique experience.

-Our fine-dining experiences lasts approximately 2.30 hrs.

-Our tasting experiences lasts approximately 1.30 hrs.

The experience is always held at the scheduled time, so punctuality is requested.

-TANINO has a unique tasting menu (including the wine menu and its non-alcoholic alternative) prepared by Isabel Videla in collaboration with her team. Allergies and special diets should be mentioned at the time of booking.

Payment policies

Due to the limited number of seats, a 100% deposit is required to confirm the reservation. This deposit can be made via bank transfer.

-Corporate bookings are paid with a guaranteed minimum number of diners.

Cancellation policies

-If you wish to change a reservation, please email contact@tanino.fi at least 72 hours in advance. We will respond as soon as possible. Any changes are subject to availability.

-If you need to make a change to your reservation after the 72-hour deadline has passed, 50% of your deposit will be charged.

-If the experience is suspended due to reasons attributed to the organization, TANINO reserves the right to change the date of the experience; if the client is unable to attend, the company will refund the reservation deposit.

Frequently asked questions F.A.Q

Our facilities are located in Porvoo, Finland. We operate as a Pop-up event production company
both inside and outside Porvoo.

The experiences are in English. However, our hospitality team can speak Finnish and Spanish.

TANINO is open from Wednesday to Saturday, although we close for Finnish Public Holidays.

The style is Signature Cuisine; and is influenced from around the world. The menu at TANINO offers experimentation, comfort, sophistication, and sheer simplicity.

The TANINO team will do their utmost to accommodate special dietary restrictions. Yet, due to
the nature of the experience, which involves sharing the same menu within a set atmosphere attached to each dish, we might be unable to accommodate some of them.

The TANINO experience is recommended for guests over 10 years old. We don’t have a children’s menu, but we do have a non-alcoholic pairing alternative.

Yes, it is possible. But we would appreciate it if the photography does not disturb other guests
or the service during the dinner. We also suggest minimizing the time spent photographing, as most dishes require immediate attention.

To ensure a complete experience, we encourage you to temporarily refrain from using smartphones and social media posts during the evening. We advise our guests to make all necessary arrangements should you expect any calls or messages during the dining experience.

Be yourself.

Should you have any requests for a special occasion, please specify in the guest survey once your reservation is confirmed.

Yes, TANINO accommodates a maximum of 30 guests.

Please email us at contact@tanino.fi. Our team will help you make this booking and ensure your friends enjoy their Tanino experience.

Please see our terms and conditions.

Please arrive on time at the meeting point.